Cancellation Policies for Rental Cars

Cancellation policies for rental cars depend on the company you have rented from.

When renting a car, the unexpected can happen and you'll have to cancel. Every major car rental company has a cancellation policy, though many times it varies by location. When filling out the reservation form, read the cancellation policy in order to avoid fees.

Enterprise Rent-a-Car

When completing Enterprise's Secure Lodging Reservation Form, the cancellation policy will be written in red ink or a link will be provided to you. The policies vary from lodging to lodging, but the general guidelines are that you must cancel by 4 or 6 p.m. on the arrival date, or 24, 48, or 72 hours prior to your arrival. If you cancel before the deadline you generally will not be charged.

Hertz

Hertz allows you to cancel a prepaid reservation by going online or calling the Internet help desk. There will be a full refund if the cancellation is made seven days prior to the arrival date, otherwise there will be fees.

Budget

The cancellation policy for Budget depends on the kind of reservation you made; however, all cancellations can be made via the website. Usually you must cancel within 48 hours of the pick-up time.

References

• Budget: Common Questions: What is your cancellation policy?
• Hertz: Rental Terms
• Enterprise Rent-a-Car: Lodging FAQ