Online eCommerce Training
The term e-commerce refers to the buying and selling of goods over the Internet. It encompasses a variety of areas including virtual malls, e-mail, e-faxes, electronic data interchange (EDI), on-line webinars and business-to-business (B2B) transactions.
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Identification
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Online e-commerce training is primarily for entrepreneurs looking to launch e-commerce web projects, employees working for a company with a heavy e-commerce presence or individuals engaged in B2B transactions over the Internet.
Features
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E-commerce training incorporates subject areas such as resource planning, building a marketing strategy, how to advertise, customer service and payments and data mining for improving products and customer service. The Institute of Certified E-Commerce Consultants (ICECC) offers an e-commerce certification called the Certified E-Commerce Consultant (CEC) for individuals who want to specialize and consult to other companies.
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Considerations
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B2B e-commerce represents a large piece of the e-commerce pie. A popular B2B trend is Supply Chain Management (SCM). SCM seeks to deploy e-commerce and information technology by linking all companies associated with the production, distribution and retailing of a product into a seamless virtual corporation. This reduces inventory and waste, cuts cost and serves customers better.
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References
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