How to Compare VoIP Software

With a VoIP service, you can make phone calls over the Internet with a headset.

With VoIP (or Voice over Internet Protocol) you can make and receive calls over the Internet. If you're currently searching for a VoIP provider, there are a few characteristics you should consider comparing among providers beyond the cost of the service.

Quality

Consider the differences between both the sound of calls and the frequency of dropped calls. You can compare these by reading product reviews and surfing VoIP provider support forums.

Support

If you've never used VoIP before, you'll likely discover some features that you don't understand. Being able to contact a support team will help you through these times of frustration with confidence. When you purchase VoIP, the provider should tell who how you can access the support team.

Bandwidth

VoIP uses both upstream and downstream bandwidth. Downstream bandwidth is the amount of information your Internet connection can handle when downloading information. Upstream bandwidth refers to information going out from you computer, such as when you make a call or send an email. A normal bandwidth connection contains double the downstream speed in comparison to upstream. The better the broadband speed overall, the better.

References

• TopBits: How To Compare VoIP Services
• Consumer Search: Compare VoIP