Why Is a Process Map Preferred Over Written Documents?
Process maps are visual interpretations of plans developed for the desired growth of a project or to better understand a process. Geometric images such as boxes, triangles or rectangles connected by arrows portray necessary steps to reach a desired goal.
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Types
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A low-level process map Types of process maps include high-level process, low-level process, cross-functional, document map, activity map, work-flow diagram and rendered process. Any of these may include an enclosed written document that expounds on each of the images on the process map. However, a process map can stand alone and successfully communicate information visually. Preschool teachers and CEOs alike use process maps to communicate and teach.
Written Document
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Written documents used for the same purpose as process maps leave successful communication to chance, because people interpret information based on their learning patterns and could misinterpret the data. Possible variations in the application of the information in a written document may be the key to preferring a process map to a written document. Visual aids emphasize objectives clearly, which helps in covering more information in a shorter amount of time.
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Balance
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A process map has a limit to its effectiveness. Just as too much text bogs the learning process, so does a process map that is several pages long. In cases such as this, a combination of the two works best.
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References
Resources
- Photo Credit business flow chart orange image by Nicemonkey from Fotolia.com Process Flow image by Christopher Hall from Fotolia.com
