Computer Aided Dispatch Training

Computer-aided dispatch combines information technology with communication tools to improve how organizations schedule tasks. During training sessions, participants polish their communication skills, analytical dexterity and time-management aptitude.

Training Topics

Computer-aided dispatch training teaches participants the methodologies and computer tools necessary to schedule corporate tasks effectively, according to Dispatch Magazine Online. Trainees also learn how to coordinate schedules across multiple locations and advise personnel about occupational incidents, such as traffic problems, construction areas, accidents, congestion and weather conditions.

Target Audience

Computer-aided dispatch training sessions target corporate personnel and municipal employees who generally use remote communication devices in their line of work. These professionals include train and aircraft dispatchers, motor coach supervisors, dispatch coordinators and school bus dispatchers, according to the U.S. Department of Labor's Occupational Information Network.

Benefits

Training sessions help municipalities and corporations to lower communication costs, enabling professionals to leverage state-of-the-art technology to efficiently schedule and dispatch work crews and equipment. These sessions also help trainees to improve their productivity.

References

• Dispatch Magazine On-Line: Computer-Aided Dispatch Software Resources
• U.S. Department of Transportation: Computer Aided Dispatch and Scheduling Fact Sheet: Human Services Transit
• O*Net OnLine: Dispatchers, Except Police, Fire and Ambulance