Six Sigma Training for Administrative Assistants

Administrative assistants are vital employees, and can benefit from Six Sigma training.

Six Sigma training is a statistics-based business philosophy used to achieve production goals and best practices in management. Statistics is the science of collection, organization and interpretation of data. Developed by Motorola in 1986, the Six Sigma methodology is widely used in all business models.

Administrative Assistants

Administrative assistants have duties and responsibilities once reserved for managers. The scope of the job of administrative assistant now includes interaction with vendors and customers, management of supplies, and human resources. Training for this position is now a vital part of productivity for a successful business.

Function

Training for success

Six Sigma training for administrative assistants helps them be more effective by teaching them a specific approach to problems. This approach includes defining opportunities, measuring performance, analyzing opportunities, improving performance and controlling performance.

Effects

Six Sigma training will help define the relationships administrative assistants have with other vital company links, and what those connections look like. You can use the statistical ratios of Six Sigma methodology to refine and more efficiently manage those connections.

References

• Secretaries and adminstrative assistants
• Six Sigma definitions
• Six Sigma is a means to an end