Common Computer Software Problems

Software is most commonly stored on disks.

Software is a fundamental part of using your computer, and when things go wrong it can be very frustrating. Installing your software correctly can help you to avoid common pitfalls. The troubleshooting guide that comes with your operating system is a great resource and will help you sidestep many common problems.

Prevention

Dirty, scratched disks can cause problems, so keep disks clean and scratch-free. Use a cleaning kit to keep your disks free of grime and fingerprints.

Installation Problems

The software may not be readable by the operating system. Not having enough disk space on your computer can cause errors. Close all other programs as they can use up memory.

Incompatibility

The software may not be compatible with your operating system due to version differences. The version is the number or name of your operating system.

Serial Number

Some software comes with a serial number that you must enter before you can use or install the program. Ensure that you have entered the correct serial number for the software.

Loading

Sometimes the software won't load after you have installed it. Patches and updates available from the software manufacturer may be missing. Always reboot the computer before running newly installed software and uninstall the software and start again if rebooting fails.

References

• dirty, scratched discs can cause problems
• The software may not be readable by the Operating System. Check this by exploring the drive. Ensure that your computer has enough disc space as this can cause errors.
• reboot the computer before running newly installed software. Make sure that all patches and updates have been installed by checking with the manufacturer
• Close all other programs as they can use up memory.
• Make sure that all patches and updates have been installed by checking with the manufacturer. Ensure that you have rebooted the computer before running newly installed software. Try rebooting the computer before running newly installed software. If this does not work try uninstalling the software and starting again.