How Can I Determine If an Online Plant Nursery Is Reputable & Trustworthy?

Contact friends to see if they have used the online company in question.

Purchasing plants online can be a difficult task if you are unsure if the company is a legitimate operation. Luckily there are several ways to help you ensure that the online company is a reputable organization.

Online Reviews

If the company has been around for some time, it should have some sort of online reviews. Enter the name of the company on a search engine and see if there are any reviews. Websites such as Yelp and Google allow users to submit personal reviews.

Better Business Bureau

Contact the Better Business Bureau (BBB) located closest to the company that you are considering purchasing from. BBB keeps records of complaints that people have logged against companies.

View Testimonials Page

Many businesses have a testimonials page. Review the testimonials and try to determine if they seem contrived. Some illegitimate companies will create fake testimonials. You won't always be able to determine if these testimonials are made up, but for some companies it's easy to spot a fake review.

References

• BBB: Mission and Values

Resources

• BBB: Business Search
• Yelp