Employee Behavior & Denial

Employee behavior and denial coping skills are essential for a successful workplace.

In every workplace, no matter how cohesive the relationship is between employee and employer, there is always the chance that one or more workers can become disgruntled. This can even lead to denial by either side, making the situation more difficult. Dealing with these situations can be easier when utilizing certain people skills.

Acceptable Behavior

Within the workplace, there is behavior that can be defined as acceptable and unacceptable. Many times this is clearly outlined in an employee handbook or code of conduct and explained to the employee when she is hired. When she accepts a position with the company, she is agreeing to abide by these rules governing her conduct while she is at work.

Emotions

Employees that allow their emotions to enter the workplace in an unprofessional manner can harm the working relationship with everyone around them. Rather than discussing their emotions with someone privately, they air them publicly, discussing personal matters that have no relevance to their job. This behavior is not acceptable in most workplaces where privacy is encouraged.

Actions of Denial

Employees that are in denial about their negative actions and behaviors may act out by becoming passive-aggressive in the workplace, as discussed in an issue of Work Force Online. This can manifest itself in shouting, destroying objects, throwing items or withdrawing emotionally; however, once asked, the employee will say that nothing is wrong. Since this type of behavior not only affects workplace morale but could endanger other employees, the person in question must be pulled aside quickly.

Termination

If the employee still denies their negative behavior and refuses to amend their actions, this can serve as grounds for righteous termination on the part of the company. The guidelines for termination are a part of the employee handbook; if the company specifically states that an employee acting out in the workplace is grounds for dismissal, then members of management have the right to terminate him.

References

• Website Marketing Plan: Improving Bad Behavior in the Workplace
• Stress Doc: Quietly Surley
• Reference for Business: Employee Termination