Southwest Flight Cancellation Policy


When it comes to airline travel, delays and cancellations are inevitable because of weather, mechanical issues and other unforeseen problems. As a result, sometimes passengers cancel flights. In such instances, Southwest Airlines follows a specific cancellation policy.

Southwest airlines flights on runway
Southwest airlines flights on runway (Image: Bruce Bennett/Getty Images News/Getty Images)


Passengers who purchase Southwest Airlines “Business Select” or “Anytime” tickets have the right to a full refund should they cancel flights. According to the airline, Southwest’s non-refundable “Wanna Get Away” airline tickets may still be canceled, however, the airline offers no cash refunds.

Man canceling tickets online
Man canceling tickets online (Image: shironosov/iStock/Getty Images)


All canceled tickets, whether refundable or non-refundable, qualify for Southwest’s “Reusable Funds” program, where 100 percent of the ticket price can be applied to future travel. The funds must be used within the 12 months following the cancellation. For passengers who purchase non-refundable tickets or want additional protection, Southwest partners with Access America to offer travel protection insurance. The cost of the insurance depends on the airline ticket amount and provides reimbursement in case of cancellation.

Woman canceling flight
Woman canceling flight (Image: BananaStock/BananaStock/Getty Images)


Passengers wishing to cancel flights before the departure date and time can do so online on Southwest's website or by calling reservations at 1-800-435-9792. If the flight has already departed, passengers can still cancel by calling the reservation department's 800 number.

Man canceling flight on phone
Man canceling flight on phone (Image: Nastco/iStock/Getty Images)

Related Searches


Promoted By Zergnet


You May Also Like

Related Searches

Check It Out

How to Travel For Free With Reward Points

Is DIY in your DNA? Become part of our maker community.
Submit Your Work!