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Does Amtrak Reimburse Passengers for Late Trains?

Does Amtrak Reimburse Passengers for Late Trains? thumbnail
Amtrak does not reimburse for late trains. Passengers must sit tight and wait, or find alternative transportation.

Playing the waiting game in an Amtrak station can be difficult when a train is delayed. Make sure to have a Plan B or at least a good book to keep you company.

  1. Disclaimer

    • Amtrak does not reimburse riders for late trains. Their Disclaimer of Liability states that the company does not guarantee its services. Services include timetables, fares, routing, equipment, services and information.

    Inconveniences

    • Amtrak's liability policy also holds the company free from responsibility for expenses or damages resulting from late trains. This includes lost profits or any loss in business.

    Guaranteed connection

    • The only exception to Amtrak's policy is when a delayed train causes a passenger to miss an Amtrak guaranteed connection. In this case, Amtrak provides alternate transportation or overnight hotel accommodation.

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References

  • Photo Credit friends/men sitting waiting train in train station image by L. Shat from Fotolia.com

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