Moving Company Problems

Select your moving company wisely.

You can avoid receiving poor service from your moving company during your relocation. Knowing what to expect and how to how to deal with things that go wrong can put your mind at ease and save you a lot of time and hassle.

Common Complaints

Horror stories include lost and damaged furniture, stolen items and damages to your new and old place as movers attempt to squeeze items in and out of rooms. Discussion with the moving company, prior to the move, should include details on how the movers plan to package your items as well as their policy for verifying inventory, and condition of the items moved.

Things You Can Avoid

To avoid overcharges and additional fees, ask for a detailed quote that includes an itemized list of the services provided. List accurate values of fragile, big ticket and sentimental items. Professional movers should have an insurance plan that you can purchase to protect your belongings. Read through paperwork in its entirety, and ask questions if you need clarity.

Troubleshooting

Ask for references and proof of insurance from licensed moving companies that you choose. Do your research so that you have selected the best company for the job you need.

References

• Moving Company Guide: Moving Problems
• Smart Money: 10 Things Your Moving Company Won't Tell You