Are Stores Required to Have Public Restrooms?

In most states, restroom availability for customers is defined by the State Building Code.

While restrooms are needed in most food-serving establishments by law, not all retail stores are required to provide restrooms for customers. Store restroom requirements are based on square footage, occupancy, local and state laws.

Restroom Laws

According to the American Restroom Association, all businesses are required by federal law to provide restrooms for employees. Some states and local governments have started adopting laws pertaining to customer access restrooms as well. The plumbing, size and occupancy requirements for these restrooms are covered state building codes.

Locking Restrooms

According to the American Restroom Association, any person in a business location is considered an occupant of that business. Locked restrooms, or restrooms intended only for employees are legal, but in most states staff must unlock the restroom if any occupant asks.

Special Situtations

In some states, like Texas, a retail business must open their private restrooms only to individuals with health conditions. According to the Texas Department of State Health Services, an individual must be able to provide proof of their medical condition with an ID card or letter from a medical professional.

References

• AmericanRestroom.org: Maryland's Public Restroom Legislation
• AmericanRestroom.org: National Model Comprehensive Building Toilet Code
• AmericanRestroom.org: Fighting For Your Right to Use a Restroom
• Texas Department of State Health Services: Public Health Sanitation Program: Public Restrooms

Resources

• Connecticut General Assembly: OLR Research Report: Public Restroom Laws and Regulations