Why Won't AIM Sign In When I Sign Into My AOL Account?
AIM, or AOL Instant Messenger, is a service directly linked to any AOL user's account. From time to time, issues may occur that prevent you from logging in to the messaging service. You can troubleshoot these issues before contacting AOL or reinstalling the program.
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Sign In
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When logging in to your AOL account, make sure you are using the proper password and user name. If someone else was on your computer, he may have logged you out and put in his information. Also make sure you are not logged in on your phone or iPod. At times you cannot be logged in to multiple places at one time.
Validation
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Make sure your account is valid. If your AOL account has expired, you will not be able to automatically log in to your AIM account through AOL. Also, the host may not recognize your connection. This happens if you are using a computer that is not your own.
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Solution
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One solution to this problem is running any updates on AOL Messenger. This will be prompted upon login, or you can download updates from AIM's website.
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