What Does an Administrative Assistant in a Dental Office Do?

Administrative assistants in dental offices have clerical job duties.

Administrative assistants in dental offices support both the dentist and the patient. Their job duties revolve around running the office and providing communication between the dentist and his patients.

Technology

Administrative assistants in dental offices are required to use the office's computer programs in order to keep track of patient files. This position also keeps track of each patient's medical history and billing.

Patient Contact

The dental office's administrative assistant schedules and confirms appointments. This position also must contact patients to make sure that they are satisfied with the dental work they received.

Patient Concerns

People often are nervous when they have to have dental work done. One of the most important roles of the dental office administrative assistant is to ease these concerns by communicating necessary information with the patient.

References

• Education Portal: Dental Administrative Assistant
• Education Portal: Dental Office Administrative Assistants
• Excelsior College: Administrative Dental Assistant