Definition of Business Process Design

Businesses use business process designs to create more efficient work practices.
Businesses use business process designs to create more efficient work practices. (Image: business colleagues preparing for business meeting image by Vladimir Melnik from

Business process design, also known as business process modeling, is used to develop efficient business practices. It combines the objectives of each department in the business to create a repeatable set of instructions to make the business run efficiently.


To understand business process design, it is important to understand what a business process is. A business process is a group of business tactics that come together to create something valuable like a product or a service.

Functional Departments

Often the operations of a business are separated into individual departments, called functional departments, that perform different functions. However, many businesses find it more efficient to create business process designs that transcend functional department boundaries. This gets every department in an organization working together toward a common goal.

Process Improvement

Business process designs are often used when a company undertakes a process improvement project. This happens when a business recognizes that they are not being as efficient as possible. The business process design helps the company eliminate the possibility of losing money through inefficient work practices.

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