Common VoIP Problems
VoIP, or Voice over Internet Protocol, refers to methods for transmitting voice communications and faxes over the internet rather than via telephone wires. In VoIP, an analog voice message is turned into digital information and compressed for sending over the internet.
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VoIP Problems with Bandwidth and Message Transmission
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VoIP can have difficulties with dropped calls, which could ultimately damage a company's ability to do business. Making sure enough bandwidth is allotted to VoIP transmissions can help alleviate this problem.
VoIP Problems Interfacing with Other Machines
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VoIP often results in errors while faxing, especially if the internet connection is via a DSL line. Credit card machines also show errors with VoIP since they are designed to be used with dial-up modems. Alarm systems also often cannot transmit signals properly over VoIP.
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VoIP Problems with Voice Quality
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VoIP can have problems with voice levels, delay on the line while speaking, and noise or echo on the line. A "crinkling" sound can also occur. Other users accessing the computer network for non-VoIP purposes can further erode voice quality. Again, having adequate bandwidth to handle all transmissions rather than relying on public internet service can make a difference with these problems.
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References
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