Consumer Credit Counseling Training

Credit counselors learn most of their skills on the job, but there are formal training courses and professional certification available. The National Foundation for Credit Counselors (NFCC), a nonprofit organization founded in 1951, sponsors credit counselor training and certification

  1. Considerations

    • Credit counselors and consumers work as a team to improve the consumer's financial situation and establish financial success goals. To provide these types of services, credit counselors need specialized training.

    Features

    • The training includes the following: credit, debt and personal finance concepts; customer interactions; telephone interactions; credit analysis, risk evaluation and credit rating methodologies; and a written exam. The entire certification course takes 10 weeks to complete.

    Functions

    • NFCC certification shows that the counselor has completed specialized comprehensive training as a credit counselor. NFCC-accredited counselors meet the high standards set by the organization to provide quality education and assistance to consumers.

    Options

    • There are some credit counselor training programs available through community colleges, but they are not certified by the NFCC.

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