Business Phone System Training
An effective business phone system operator applies analytical skills and manual dexterity when performing his duties. The operator trains to install communication equipment, troubleshoot operating defects and repair business phone systems.
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Academic Requirements
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A bachelor's or associate degree in communication technology, electronics or a related field is generally necessary for a business phone system operator position, according to the U.S. Bureau of Labor Statistics (BLS). However, employers prefer candidates who have relevant work experience.
Training Topics
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According to a BLS survey, a novice business phone system operator receives practical training after hire. Most employees require one or two years of experience and training with proficient professionals, indicates O*Net OnLine. Business phone system operators learn how to test circuits and components of defective telecommunication equipment, repair phone equipment and test communication systems.
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Technology
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According to O*Net OnLine, attendees in a business phone system training initiative may familiarize themselves with tools such as circuit diagrams, test meters and polarity probes. Trainees also learn about isolation equipment and switch controls.
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References
- Photo Credit phone image by Eisenhans from Fotolia.com
