Maintenance Contract Definition

Televisions often come with a maintenance contract offer.

Consumers regularly purchase goods that will likely require upkeep and maintenance during ownership. They are frequently offered maintenance contracts for these items. These contracts bind the manufacturer or service provider to maintain the goods for a certain period of time for a flat rate paid upfront.

Typical Maintenance Contract Items

Maintenance contract items commonly include new vehicles, large appliances and major electronic devices. Vehicle dealers may offer a maintenance contract for used vehicles no longer covered under warranty or encourage them as an addendum to warranty protection on new vehicles. Washers, dryers, freezers, refrigerators as well as televisions and computers commonly have maintenance contracts available to consumers.

Contract Terms

Maintenance contracts vary in terms of service and covered materials. Some are all-inclusive and others have provisions that limit the length of service or types of materials included at no extra charge. Maintenance contracts may be renewable or non-renewable.

Included Services

Services included in contracts vary by manufacturer and provider. Typical inclusions are on-site diagnostics, online or telephone support, and on-site repairs. Other contract terms may include free parts replacement, substitution of units that have to be repaired off-site, and preventive maintenance programs.

References

• USLegal: Maintenance Contract Definition