Appointment Setter Description

Appointment Setter Description thumbnail
An appointment setter at work

An appointment setter is a sales support position charged with contacting potential customers and arranging sales calls. An appointment setter's purpose is not necessarily to sell a product or service, but to generate interest which is then followed up by a sales professional. The average salary of an appointment setter is $36,000, however entry level positions generally start about 45 percent lower than that, according to the employment website Indeed.com.

  1. Job Responsibilities

    • Appointment setter's typically make approximately 100 calls or emails per day and are responsible for keeping records of prospective clients and of their productivity. An appointment setter's day is quota-driven requiring a specific number of contacts per day. Typically the list of potential clients is given to them by their employer.

    Required Skills

    • Appointment setters should have strong communication skills. An appointment setter needs to be articulate and able to persuade potential clients into wanting to learn more about their company. An appointment setter must also have basic computer skills and have good phone and email skills.

    Minimum Qualifications

    • An appointment setter is an entry level job and applicants are usually required to have at least a high school diploma. Employers generally prefer the applicant have some higher education and experience with sales for telemarketing.

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References

  • Photo Credit office image by Yvonne Bogdanski from Fotolia.com

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