Definition of a Clerical Employee

Definition of a Clerical Employee thumbnail
Answering phones and working with computers are both within the clerical employee's area of responsibility.

Clerical positions offer individuals the opportunity to work in a variety of fields from insurance to travel. According to the salary survey website PayScale, clerical assistants in the U.S. earn between $9.69 and $13.68 per hour as of July 2010.

  1. Communications

    • Clerical employees perform a range of communication-related tasks in an office, including telephone, fax, email and postal mail correspondence. Individuals with a professional demeanor and advanced typing skills do well in these roles.

    Record Keeping

    • Duties related to filing and sorting fall under the clerical assistant's area of responsibility. Clerical employees must be well-organized and maintain office records in an easily accessible manner. Conscientious, detail-oriented employees are valued in these roles.

    Other Duties

    • The specific field of work further defines the clerical employee's area of responsibility. Workers in fields such as banking, for instance, need more-developed math skills than those working as file clerks.

    Popular Specialty Fields

    • Payscale lists health care as the most popular field for clerical assistants, with legal taking second place as of July 2010. Clerical workers in these fields can expect to perform more specific tasks. Health care workers in clerical roles often handle record transcription, insurance billing and patient histories. These tasks require familiarity with health care regulations and insurance procedures. Those with clerical positions in the legal field type and file court documents, as well as performing research, and must know correct legal procedures.

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