Job Description of an Inside Sales Associate
An inside sales associate works in an office or company and is responsible for selling the company's products, usually via telephone calls, explaining products and caring for customers complaints. They may schedule appointments for outside sales representatives.
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Educational Requirements
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Inside sales associates are not usually required to have education beyond high school. Some medical or scientific product companies often require bachelor degrees for their sales associates.
Job Duties
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Inside sales associates are responsible for selling products, analyzing sales statistics and preparing reports. They study new products and monitor competitor's sales. They handle complaints and schedule customer service calls.
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Advancement
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Inside sales associates are often promoted to managerial positions or transferred to outside sales. Many receive more lucrative accounts or larger sales territories.
Employment Outlook
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According to the Bureau of Labor Statistics, employment for sales associates is expected to grow by 7 percent from 2008 to 2018. Employment will be best for those with a college degree and the personality traits necessary for sales.
Potential Income
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According to payscale.com the annual salary of an inside sales associate ranges from $30,102 to $45,374 as of July of 2010. This includes salary, bonuses, profit sharing and commissions.
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References
- Photo Credit sales person making an appointment image by Peter Baxter from Fotolia.com
