Written Vs. Verbal Communication Skills

Communication skills can be categorized into written and verbal communications. While the two types of communication share some commonalities, both have their own unique skill sets.

Written Communication

Written communication skills include appropriate word usage and the employment of correct grammar. Without these skills, the message of your written communication can become lost.

Verbal Communication

Verbal communication involves understanding the significance of tone, facial expressions and body language. Nonverbal communication cues provide a method for emphasizing your message.

Choosing a Communication Channel

The most effective form of communication depends on the context and purpose of your message. For instance, written communication works better for giving long directions, while verbal communication works better for obtaining direct feedback from your audience.

Similarities

Preparation aids you in structuring your communication most effectively, while utilizing simple vocabulary helps you ensure that your message will be comprehensible.

Tips

Breaking up text in written communication, by utilizing subheadings, graphics and bulletin points, serves as a way to keep your message clear and concise. In regards to both written and verbal communications, keep your message short and direct.

References

• Mind Tools: Communication Skills