Is Ashley Furniture Good Quality?
Since 1976, Ashley Furniture has expanded from a small Wisconsin furniture manufacturer to one of the world's largest privately held companies, as recognized by Forbes Magazine. It has managed to do so through expansion of product, customer service and attention to quality. Does this Spark an idea?
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Styles of Ashley Furniture
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According to Ashley Furniture Industries, the company produces seven styles of furniture for the living room, dining room, bedroom, home office and home accents. These include Contemporary, Cottage, Metro Modern, Old World, Rustic, Traditional Classics and Youth product lines.
Ashley Furniture Customer Service
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A recent report from the Better Business Bureau indicates less than 200 complaints registered against the company within a 365-day period, all of which have been resolved. Less than one-third were product issues. Ashley Furniture boasts an A+ rating.
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Quality of Ashley Furniture
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With a worldwide network of testing labs and techniques that include pressure testing and damage control, the quality of Ashley Furniture meets national standards.
Considerations
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Retail sales and customer service issues fall under the umbrella of Ashley Home Stores, a separate retail outlet that handles Ashley Furniture Industries products.
Warning
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The 2008 economic downturn led to a loss of 3,000 jobs in a three-year period.
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References
Resources
- Photo Credit furniture series - 1 image by maslight from Fotolia.com
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Comments
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I have purchased Asley furniture a few yrs back. I have been trying to match up a entertainment center for our new flat screen. Just so you know, Asley factory doesn't really care about the customer service after they have discontiued a product....I know they have 7 in stock at there werehouse.....I have contacted them and received 2 emails, that was not helpful at all. I just needed a comparable product or even the color of the product. I would defiently not want to purchase any Asley product again. All they care is about the sale not the customer service after. Makes me wonder if I had a issue with the product.....would I just be on my own.....Sorry that's life type attitude.
