Job Description of Internet Support Specialists

An Internet support specialist is responsible for an organization's Internet site operations, and provides support to Internet site users. Those interest in a career as a Internet support specialist will need a college education and set of particular skills.

  1. Education

    • Educational requirements include a bachelor's degree in information technology, computer science or a related discipline.

    Skills

    • Required skills include good knowledge of networking standards, protocols, connectivity, and local and wide area networks. Basic knowledge of web-based software and database applications is also required.

    Responsibilities

    • Responsibilities include developing, implementing, maintaining and supporting web-based services for an organization both internally and externally. This includes making suggestions based on Internet usage to improve overall Internet service quality.

    Working Hours

    • In most cases, Internet support requires 24 hour service and attention. Many of these professionals may work one of several different shifts, or be required to be on-call to handle emergencies.

    Salary

    • In January 2010, Indeed.com lists an average salary of $54,000 per year for those in the Internet support field.

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