The Importance of Flight Attendant Training

Getting to know airplanes and their safety features is part of flight attendant training.

Formal flight attendant training, which typically lasts three to six weeks, covers safety as well as many other issues. The training ensures that flight crews are knowledgeable, helpful and clearheaded, both during routine flights and in the event of an emergency.

Aircraft Emergencies

During their formal training, flight attendants get to know an aircraft's emergency equipment and systems. They learn their role in emergency procedures, such as evacuations and water landings.

First Aid

Training instructors also teach flight attendants about first aid, so they can help passengers experiencing medical problems.

Threatening or Difficult Passengers

During their formal training, flight attendants learn how to handle serious and uncommon situations such as hijackings or acts of terrorism. They also learn strategies for dealing with passengers who become unruly or troublesome.

Other Topics

Flight regulations and procedures, company policies and personal grooming are also discussed during flight attendant formal training.

Proficiency Demonstrations

Through drills, practice flights, tests and other means, all trainees must demonstrate that they have absorbed what they have been taught and will be able to perform their flight attendant duties with efficiency and professionalism.

References

• Bureau of Labor Statistics, Occupational Outlook Handbook: Flight Attendants