Business Etiquette in Canada
Canada is a diverse country with an open-immigration policy that invites people from all over the world. Canadians are generally very polite, tolerant and community-oriented people, who value individual responsibility.
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Greetings
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In Canada, it's appropriate to greet someone with a firm handshake. When shaking hands, an individual should look the person directly into the eyes and smile sincerely. Canadians are quite informal when using first names. However, individuals should first be invited or ask for permission to use someone's first name.
Dress
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According to Executive Planet, Canadians dress according to the seasons. Canadians may wear dark business suits in the winter and lighter suits in spring and summer. Although many Canadian companies lean towards a business-casual environment, individuals are still expected to dress in a business suit for a professional meeting.
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Language
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English and French are the official business languages in Canada. Most international business is conducted in English, and most French-Canadians understand and speak English well. In dealing with many businesses in Montreal, use English--however, it is helpful to know a little French before meeting with a business associate from that city.
Punctuality
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According to EDiplomat, punctuality is important in the corporate culture of Canada. Social occasions and business meetings demand punctuality. If an individual is going to be late to a meeting or an appointment, she should let her business colleague know.
Conversation
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During business meetings, Canadians tend to be well organized. Any extraneous discussion during the business meeting is kept to a minimum.
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