Role of Computers in Business

Computers in business can help to make the workplace better connected and more efficient. Computers in business could also hinder business communication. The effect computer technology has on business depends on the use of the technology in the workplace.

Implementing Computers

Inside the workplace computer technology should be used to aid, not substitute for, business communication. For example, use email to set up a meeting, rather than using email to share important information, replacing meetings.

Benefits

Computer technology gives businesses new marketing tools, such as websites and new mediums for advertising. Businesses can use these tools to expand their marketplace.

Consequences

The Internet can serve as a distraction to workers. Using the internet at work for personal use, such as checking email, leads to lost time for companies.

Considerations

Whether computers have a positive or negative effect on business depends on how management decides to implement computers in the workplace.

Work From Home

Computer technology makes working from home a reasonable option by giving employees access to information otherwise only available while at the workplace.

References

• Bureau of National Affairs: Communications Experience in the Workplace: Jeffrey M. Place
• Macro World: Technology--Is It Helping or Hindering Communication in Your Workplace?
• Western Michigan University: What Is Business Communicaiton

Resources

• ZDNet: Increase your Competitive Advantage with Business Communication Technology