Business Etiquette for Going Overseas

International business requires being able to adapt to different etiquette expectations.

When working overseas for short periods or extended trips, being flexible and able to adapt to new situations will serve business professionals well. While specific etiquette rules change from culture to culture, these simple tips will help you make the best impression.

Significance

Every culture has unwritten rules about business etiquette which often clash with the ones we are used to. By being aware of these differences, businesspeople will be able to conduct their affairs with a minimum of confusion stemming from errors in etiquette.

Introductions

In countries such as Germany, introductions should be made with a firm handshake, and newcomers are usually introduced by someone else. In that case, it's not advisable to be assertive and introduce yourself. Other countries or cultures eschew physical and even eye contact, preferring a simple head nod as an acknowledgment. Research the preference of the country you'll be visiting.

Non-Verbal Interactions

Non-verbal body language often speaks louder than words. Mimic the gestures and body language of those around you. Avoid using hand signals as they have different meanings in different countries and might be offensive.

Dress

Americans are known for a casual approach to business wear; blue jeans and polo shirts are often acceptable for daily work attire. In other countries, however, this can be seen as unprofessional. Wear conservative work wear when in doubt about local customs, because first impressions are important.

Timekeeping

Be prepared for a different understanding of time. Whether traveling to countries that place a high value on punctuality or those that are more flexible with time, try to keep an open mind and be patient. In some countries it is not considered rude for meetings to start or end twenty minutes (or more) after the scheduled time.

References

• German Business Etiquette
• Expat Exchange