What Are Some Basic Guidelines for a Kaizen Event?

Effective Kaizen events follow a few simple guidelines.

A Kaizen event, sometimes called a Kaizen blitz, helps jump-start companies' improvement efforts. To get the most out of your event, follow a few basic guidelines.

Kaizen Definition

Kaizen is Japanese meaning "improvement." A Kaizen event is held to promote and teach new processes and procedures by companies adopting Lean and Six Sigma manufacturing principles. Lean and Six Sigma both focus on streamlining and improving business performance.

Agenda

Be certain to have a set agenda and distribute it prior to the event. Also, communicate exactly what the objectives of the Kaizen event are before it begins.

Attendees

Successful Kaizen events incorporate employees from various departments. Ideally, operators representing each phase of production should be included and have a voice in the event.

Focus

Start the event on time without exception. Using an unusual start time like 8:59 or 12:31 makes it memorable. Stay focused on the event's objective. It's easy to get side-tracked when brainstorming improvements.

Interruptions

Allow only one person to speak at a time. Don't tolerate interruptions, and have everyone turn off cell phones and pagers prior to starting. Allow a 10- to 15-minute break for every 90 minutes of meeting time.

Follow up

End the meeting on time. Acknowledge each attendee's participation and contribution. Recap and be certain to have a follow-up action plan. Know "who is to do what and by when" before adjourning your Kaizen event.

References

• The Power of Kaizen Events