About Time Warner Phone Service

Traditional communications companies have been getting squeezed in recent years as consumers get rid of their land lines and use cell phones exclusively. But companies such as Time Warner are trying to stay competitive by stressing convenience and cost effectiveness. Primarily known for cable service, Time Warner is offering bundled digital phone services with cable and Internet plans.

Compatibility

Time Warner digital phone services don't require a special phone or new phone number. Existing jacks and wiring work, so no additional purchases are necessary.

Unlimited Long Distance

Unlimited long-distance calling in the U.S., Canada and Puerto Rico is a big draw of Time Warner's phone service. International calling plans with a fixed price are also an option.

Other Features

The bundled plan offers many features at no additional charge, including caller ID, call waiting, call forwarding, number blocking and three-way calling. With digital cable, on-screen caller ID is also included. Add-ons such as voice mail and second lines are available at additional cost.

Bundling

Because this promotion is the cornerstone of Time Warner's advertising, special pricing is available for new customers. The cost effectiveness decreases if services are ordered individually.

Drawbacks

Digital phone service is linked to the home's electricity, so in the event of a power outage, the phone won't work. The promotional pricing usually has an expiration date, so it's important to negotiate and lock it in for as long as possible.

References

• Time Warner Digital Phone Overview

Resources

• Review of Time Warner's Phone Service