Telecommunications Job Description
Telecommunications involves all services that make up video, Internet and voice communications. The industry once dealt entirely with wired, or land line, communications, but technology has added specialized services, such as cable, satellite, wireless and Internet communication services under the telecommunications umbrella.
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Overview of Telecommunications Jobs
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In 2006, jobs in the wired telecommunications sector made up 49 percent of all jobs within the industry. Twenty-one percent of telecommunications jobs were related to the wireless sector. Cable and related distributors accounted for 15 percent of the telecommunications workforce. Other jobs include telecommunications resellers and satellite telecommunications.
Maintenance and Repair
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Workers in maintenance and repair primarily work with access and cable lines and ensure their proper functioning in the telecommunications system.
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Installers
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Installation is a major component of the telecommunications industry. Installers also may repair and maintain cables and equipment in central offices. Duties may involve rearranging dialing and switching equipment.
Customer Service and Support
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Telecommunications customer service and support employees manage customer and/or emergency assistance. They also may work with customers to explain telecommunications services.
Telecommunications Engineers
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Engineers working in telecommunications may assist in planning cable routes and installing office and PBX systems. They also are involved in expanding existing hardware and solving problems. Engineers may also play a role in the development of equipment, as this field can be highly specialized in data, voice and video systems.
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