Mexican Business Etiquette

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Business people at work.

A successful business relationship requires personal connections that can be bridged by cultural understanding and the use of proper etiquette. Business in Mexico is a great example of where etiquette is conducted differently than in other countries. A solid business relation in Mexico starts with knowing the ins-and-outs of how to relate to other business people within the region.

  1. Meal Expenses

    • In Mexico, the business person who does the selling should cover the expenses of a meal, unless you invited the salesperson along. Splitting the bill is unacceptable in Mexico. Also, if you are tipping, make sure the tip is appropriate.

    Business Meetings

    • A Mexican company will make important deals with other high-ranking executives of the same decision-making rank. Sending anyone of lower rank may be offensive. Note that a conversation during this meeting may build slowly, warming up to the purpose of the meeting.

    Time Frames

    • Time is considered a little more flexible in Mexico than in other western economies. Don't get discouraged if your Mexican contacts don't show up on time, as punctuality is a little more relaxed in this region.

    Language

    • Spanish is the main language spoken in business meetings in Mexico. Hire a Spanish interpreter if you can't speak the language. Business meetings can be hosted in English though. If this is the case, call ahead of time to specify for these arrangements.

    Dress Code

    • The business meeting dress code usually calls for suits and ties. But if you're meeting next to the ocean or in a hot setting, wear smart casual clothes, such as chinos and a nice short-sleeve shirt.

    Business Relations

    • Doing business in Mexico is founded on having a strong friendship with your clients or contacts before anything else. Building rapport and trust is important. Dialogue should be opened with small talk. Introductory topics may be on weather, family and the latest fashions.

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  • Photo Credit Image by Flickr.com, courtesy of Lee Chisholm

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