A hotel operator is another name for a hotel manager. This hospitality employee is responsible for managing the day-to-day issues of a hotel. Hotel operators must meet a number of requirements to excel at this job.
A hotel operator ensures that each guest has a safe and enjoyable hotel stay. She must coordinate reservations (sleeping and meeting rooms), maintenance, decide on marketing initiatives for the hotel and oversee the hotel's profits and computer system. She must direct, hire and train hotel employees.
A bachelor's degree in hospitality management or business is preferred, though a person with a solid background in hospitality (such as experience working at a hotel) will be considered for this position. Candidates can also enroll in two-year lodging management programs to prepare for this career.
A hotel manager must have superior communication and people skills. He will have to deal with difficult hotel guests and a variety of employees. A hotel manager must be disciplined and organized.
A hotel operator will commonly have to work more than 40 hours a week and be on call in case of emergencies. They work in the back office of the hotel and spend time at the front desk to ensure everything runs smoothly.
Hotel operators or general managers can make anywhere between $66,525 to $122,036, with $93,763 as the median salary, according to Salary.com.
Job Description for Telephone Operators
A telephone operator is a customer-service professional. A telephone company or business may employ an operator to help callers make person-to-person or...
- Job Description of a Boiler Room Operator
PBX Operator Duties
A PBX operator is a person who manages a company's switchboard. PBX operators answer incoming calls and route them to the appropriate...
Job Description of a Customer Service Operator
Customer service operators help an organization’s customer service department to maintain communication with customers. They typically work in call centers where they...
Description of an Owner's Representative
In the design and construction industry, an owner’s representative oversees the design and construction of buildings and other facilities, ensuring the interests...
- How to Be a Hotel Telephone Operator
Telephone Operator's Duties
A telephone operator is vital to the success of a business. Often times, the customer’s first encounter with the business is via...
Job Duties of a Switchboard Operator
Switchboard operators are used in many different industries, such as telecommunications, medical facilities and hotel chains. These customer service workers must posses...
Room Service Duties
Both large and small hotels allow its guests to order breakfast, lunch and dinners from their hotel rooms between certain hours of...
Operator Duties & Responsibilities
An operator works on the telephone, either for a phone company or for a business with a high call volume. While some...
Ethical & Legal Responsibilities of a Hotel
Hotels have certain ethical and legal obligations to their guests and customers. When people study at hotel management programs, this is one...