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What is the Importance of Business Letters?

"What we have here is a failure to communicate." This famous line from the movie "Cool Hand Luke" sums up the importance of clear communication. Comprehensible correspondence is crucial, especially in business writing--so much so, that the National Commission On Writing estimates that American businesses spend $3.1 billion annually in training employees to write.

  1. Function

    • Business letters are an important communication tool. This type of business communication allows for professional correspondence with other businesses, as well as with clients.

    Effects

    • Properly written, business letters can give a positive reflection on a business and individual. Effective communication can shape your company's reputation, improve productivity, develop clientele and allow the company to run more efficiently.

    Types

    • Examples of a business letter include letters seeking employment or addressing customer complaints, sales promotion, legal issues, or any other correspondence between business and client or business to business.

    Expression

    • Choosing the appropriate words for a business letter is the key for a clear, concise letter that persuades, encourages or influences the reader. Leave out corporate lingo and get to the point quickly. A business letter should be one page.

    Format

    • Not only should wording be concise, but there are proper formats for business letters as well. The two most popular formats are modified block and full block. The paper should weigh between 20 and 30 lbs. White or light gray colors are accepted.

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