The Impact of the Internet on Business


The Internet and its myriad of applications, tools and technologies have been adopted quickly by most businesses since the mid-1990s. The Internet has affected communication paradigms, advertising methods, information access and dissemination, workforce mobility, business practices and operational methods of businesses across domains and sectors.

Communication Capabilities

  • Use of Internet technologies and access options have expanded the capabilities of laptops, desktops and workstations. Employees are able to communicate with each other via email, instant message programs, office intranet, local area networks and wide area networks.

Fosters Collaboration

  • Internet communication technologies and networking software enable employees to collaborate on projects across locations and geographical boundaries.

Transactions and E-Commerce

  • Web-based interfaces, payment gateways, and encrypted and secure portals have facilitated quicker transactions for businesses. Invoices, purchase orders and online tracking systems have fostered fruitful e-commerce relationships with vendors, partners and suppliers.

Workforce Mobility

  • Wireless Internet options in notebooks, smartphones and other mobile devices let frequent travelers, busy executives and off-site employees work anywhere anytime without being tethered to a traditional office environment.

Web-enabled Enterprise Applications

  • Enterprise information technology paradigms such as cloud computing, metadata search, software as a service and online office suites have gained credence as Web-based business models and operational practices have been adopted by many businesses.

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  • Photo Credit Image by, courtesy of Robert S. Donovan
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