Concierge Job Descriptions

A concierge is a professional service job, usually found in the hospitality and travel industries. Concierges are the go-to people when one wants to enhance a trip to an unknown city or get tickets to the latest play.

  1. Types

    • Most concierges work in hotels, resorts or other accommodation venues like cruise ships. Some independent concierge companies and freelancers provide personal assistance mainly to busy business people.

    Function

    • At hotels and resorts, the concierge can help guests make dining reservations and get tickets to entertainments and tourist attractions. Personal concierges make whatever arrangements their clients desire, including picking up dry cleaning, booking travel and more.

    Features

    • A concierge is very flexible, patient and always ready to serve. Concierges are very knowledgeable about their city and make relationships with business owners in the tourism business and locally.

    Benefits

    • Contacting a concierge before you visit a city can help you plan your trip and save time. The concierge can arrange for activities and other things before you arrive at your destination.

    Considerations

    • People considering becoming a concierge need good communication, problem-solving and organizational skills. A beginning concierge earns around $20,000 - $25,000 annually, as of 2009.

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