Business Etiquette Definition

Business etiquette will help make a sale, land a job and keep a businessperson informed and attune to what is going on in an industry. Business etiquette can help with networking and seizing opportunities. It involves more than politeness and handshakes. Business etiquette is an important quality for success.

  1. Significance

    • One of the most important benefits of business etiquette is to be ready and prepared when asked even the simplest questions. One-word answers will not do. Be detailed, upbeat and enthusiastic with a response.

    Insight

    • The clothes do make the man or the woman, so always dress to impress. Be neat, clean and polished, and dress as others do in similar industries in the area.

    Considerations

    • While it might be more tempting to speak than to listen, pay attention to the tone and the conversation. Be ready with a response and be concise, but let others do most of the talking.

    Identification

    • Do not freely pass business cards around or idly ask for them. Meaningful contacts are what count. If asked, have a business card ready. Don't rummage through pockets or a briefcase for one.

    Potential

    • If you have promised to follow up with a phone call or an email, do so within a day or two. Remind the person who you are and the reason for the call.

    Expert Insight

    • Business etiquette expert Peter Post advises that job skills might get employees in the door, but it is people skills that will cinch the deal. Apply the principles of business etiquette that include honesty, respect and consideration.

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