A plumber's job goes beyond just working on pipes and toilets. Because he will be working inside of private homes and businesses, face-to-face with customers, there are other important roles and responsibilities he will be accountable for.
A plumber is a skilled craftsman who is responsible for planning, installing and servicing the pipework and plumbing at businesses, schools and private homes.
Many plumbers who work for themselves have to play the role of a customer service representative. They must field calls from potential clients and schedule appointments.
The plumber must treat the customer's home or property with care. That includes cleaning up after himself and being careful not to track dirt through the client's home.
A plumber is responsible for informing the customer of any serious potential issues and for giving advice on how to resolve the problem in the most reliable and cost-effective way possible.
A plumber must also act in the capacity of an estimator. After analyzing a plumbing project, he will be required to generate a quote for the customer before leaving the home.
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