The Importance of Training Managers

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Given the globalization of the American workforce, organizations are constantly facing new competitive challenges. Managers are hard-pressed to learn the skills necessary to navigate their business teams around this changing landscape. Training managers on topics such as leadership, communication and morale-boosting skills is paramount to a company's financial success.

Leadership

  • Managers are expected to set the example for their workers by way of their leadership skills. Training on topics like problem solving, decision making and understanding group needs, can help achieve this goal.

Communication

  • The diversity of today's workforce makes communication skills training even more important for managers. Learning how to adapt to the different communication styles of colleagues, underlings and clients allows managers to effectively provide one-on-one feedback and deliver public presentations.

Morale

  • Delivering time-management training to managers often leads to increased employee morale because it helps define organizational goals and spotlights individual contributions. According to Jim Bird, president of the time-management training firm WorklifeBalance.com, advanced training focuses on relationships and project management.

Expert Insight

  • According to leadership trainer The Ken Blanchard Companies, companies that train managers to engage and motivate their workforce are 50 percent more likely to have higher than average customer loyalty and 27 percent more likely to have higher productivity.

Theories/Speculation

  • The Impact Theory of Management Training suggests that management training in needs assessment, coaching and simulated practice have a great impact on employee performance. Four focus groups with 300 Fortune 500 managers and two panels of experts were used to verify this theory.

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