Airline Attendant Job Description

The life of a flight attendant can be glamorous and full of travel to exotic destinations, but flight attendants also work long hours in changing conditions to serve sometimes-demanding passengers.

  1. Primary Role

    • The primary function of flight attendants on commercial airliners is to ensure passenger safety. Flight attendants conduct briefings and safety and security checks required by the Federal Aviation Administration.

    Emergencies

    • Flight attendants must address in-flight emergencies as they occur. Passenger medical emergencies, preparation for an emergency landing or an attempted hijacking are just some of the situations a flight attendant may face during his career.

    Cabin Service

    • Although flight attendants' roles are centered primarily on safety, they spend much of their time providing customer service. Distributing beverages and food to passengers is one part of their job description.

    Passenger Service

    • Because airline travel mixes unpredictable people with unpredictable weather, flight attendants must be ready to deal with passengers who become upset. The ability to calm an irate passenger is a helpful skill for anyone wanting to become a flight attendant.

    Working Environment

    • Flight attendants work in a constantly changing physical environment. Humidity levels in a commercial jet can drop to as low as 4 percent on an overseas flight, and the atmospheric pressure in an airplane changes from sea level to as high as 8,000 feet each time the plane leaves the ground.

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