What Are the Requirements to Be a Five-Star Hotel?

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By Julianne Jones
eHow Contributing Writer

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One of the most-asked questions from travelers is about the hotel rating system because they wonder what makes a five-star hotel better than a two- or three-star hotel. The rating itself depends on a number of factors including the service and amenities of the hotel.

Service

Service in a five-star hotel is above average. The hotel should offer housekeeping 24 hours a day, information for guests and discounts on local attractions.

Room Features

For a hotel to be rated with five stars, it must have expensive and quality furnishing and decorations such as 400-count sheets. The rating also requires that in-room video, a CD player or stereo and a Jacuzzi tub be in the room.

Hotel Amenities

The hotel itself should have more than one restaurant at the location and the restaurants are expected to offer gourmet foods. They're also required to have room service that's open 24 hours a day.

Staff

The staff at a five-star hotel is expected to be the best they can. The hotel should have a high ratio of staff to guests.

Hotel Features

For a five-star rating a hotel needs a concierge, valet parking and a fitness center, health center or spa. Many of these hotels also offer other services such as a casino, lounge or nightclub.