What Are the Duties of a Medical Office Manager?

Medical office managers are required to oversee the day-to-day operations of a physician's office. In accomplishing this, the medical office manager performs a number of duties on a regular or daily basis.

Scheduling

Medical office managers are responsible for coordinating the schedules of all the doctors who work in the office. This may involve mailing reminders to patients for appointments and recording no-shows for appointments in a timely manner.

Financial

Medical office managers are often given financial duties, such as reconciling bank accounts, making deposits and paying bills. The medical office manager may also be required to review the financial status of the practice with the owner or the office's accountant.

Facilities

Medical office managers are typically responsible for overseeing the office facilities, arranging for after-hours cleaning workers, reporting any problems with the building and ensuring that supplies are replenished and re-ordered.

Billing

Medical office managers may be required to assist with submitting claims to health insurance companies, processing the responses of the companies and requesting payment from patients when necessary.

Supervision

Medical office managers are often the supervisors for any receptionists, medical billers, transcriptionists and medical assistants who work in a physician's office. They may be required to develop, train, discipline and assess them.