The Role of an Office Manager

An office manager has a wide variety of duties and functions that, when performed correctly, will help the office to operate and function at a higher level. As an office manager you are usually accountable for other employees. It's important to communicate and let everyone know what is going on within the organization.

Operations

An office manager is going to be responsible for the operations of the branch. They must make sure everything is functioning as it should.

Communication

When you are an office manager, you have to make sure you are in communication with your employees. They must know what their roles and duties are and what you expect from them.

Goals

Employees should have clearly defined goals and objectives that are measurable, attainable, and they should be written in an action plan.

Feedback

Office managers are responsible for providing constructive criticism and feedback to employees which helps them to make the necessary corrections to their performance.

Supplies

An office manager has to order supplies and equipment and make sure everyone has the tools needed to perform their jobs.

Variances

Office managers also have to plan, organize, coordinate, direct and persuade during the course of their day. Ultimately the office manager has to make sure the office is hitting the stated goals and objectives and explain any variances after reviewing the branch reports.