Problems With ChemLawn
ChemLawn has been attacked by various consumers claiming faulty services, bad consumer service, unauthorized treatments and unfair sales practices. Does this Spark an idea?
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TruGreen
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ChemLawn is affiliated with TruGreen, a company that specializes in lawn care. They offer lawn care, tree and shrub care, landscaping, and pest control.
Complaints on Service
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Consumers have claimed that ChemLawn has applied lawn treatments without permission, renewed service agreements without consumer permission, billed consumers for unauthorized treatments, failed to show up for treatments and promised results that were never achieved.
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Complaints on Customer Service
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Consumers have claimed that ChemLawn customer services have ignored their complaints, misinterpreted information about their services and failed to honor refunds.
Safety Issues
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Although ChemLawn claims its chemicals are nontoxic, some customers have reported pet deaths, blaming ChemLawn's nontoxic chemicals in the lawn. Robin Olson lost her dog Moose to these applications and took her case to the state of Maryland.
Lawsuits
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New Jersey Attorney General's Office and Division of Consumer Affairs filed a lawsuit against TruGreen because of consumer complaints. TruGreen is in violation of New Jersey's Consumer Fraud Act.
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