Definition of a Clerical Job
The most successful businesses in the world are well organized, project professional images and are responsive to the inquiries of consumers. These core competencies are typically supported by clerical personnel or administrative professionals.
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What Is a Clerical Job?
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Clerical jobs are typically performed in office environments and can involve filing, word processing, customer service and the operation of a multi-line telephone system. It is not uncommon for clerical workers to run errands for their employers, to perform light housekeeping duties or to manage the schedules of the executive staff. Clerical professionals usually work under general supervision and are typically paid an hourly wage.
Qualifications
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Clerical positions are usually entry-level jobs that require applicants to hold either a high school diploma or GED. Some companies require applicants to hold a two-year degree in business or a related field. The most qualified applicants are well versed in computer software applications such as the Microsoft Office Suite, will know how to navigate the Internet, will have above-average verbal and written communication skills and will be effective multi-taskers.
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Job Titles
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Clerical professionals are given a number of job titles, with the most common being "secretary." Other titles are administrative assistant, office clerk, support staff and office manager.
Career Outlook
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The Bureau of Labor Statistics projects that the need for clerical professionals, or administrative assistants, will continue to grow rapidly. Fields requiring clerical support will employ an additional 362,000 people between now and 2016.
Advancement Opportunities
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Clerical professionals are given the unique opportunity to learn their company's business internally. Their daily duties often serve as "on-the-job training" for various positions, making them easily suited for positions as analysts, supervisors and even sales representatives. It has become a standard practice to promote from within, which means that clerical workers are in great positions to advance their careers. For instance, legal secretaries (or paralegals) have been known to attend law school and become attorneys. Medical office assistants often progress to become registered nurses.
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