Effective Communication Skills in the Work Place

Effective communication with co-workers, supervisors and subordinates is crucial to being effective in your job. You must be able to communicate clearly regarding work assignments, issues that might arise, and any other topics--such as customer information and project details. The key to effective workplace communication is to maintain professionalism. Even if you are close friends with your co-workers, keep the personal conversations outside the office.

Facts Only

Eliminate gossip and rumors completely from the workplace. Focus on the facts of work-related topics.

Respect

Respect others' time. If you plan to have a lengthy discussion with a co-worker or supervisor, schedule a meeting for the discussion.

Email

Use your work email for work-related issues. Do not continuously forward jokes or other emails to co-workers, and especially not to supervisors.

Conversations

When you are having a long or loud discussion, have it in an office or conference room. Don't stand in the hallway and have your discussion outside others' offices.

Positive Feedback

Provide positive feedback and suggestions in clear language, whether written or spoken.

Resources

• Remove Your Workplace Communication Barriers