Facts on Business Letters


Business letters are different than personal or academic letters. They are succinct, factual and specific. Business letters generally are short and convey the bottom line without a lot of fluff.


  • The main types of business letters include requests, agreeing to requests, enclosing documents, providing bad news, generating a response, sales letter, goodwill, adjustment, application, collection, complaint, inquiries, resignation, thank you and acknowledgement letters.


  • Business letters are generally printed on 8 1/2 x 11-inch paper and are best kept to one page.


  • Avoid jargon, abbreviations, wordiness and abstracts in business letters.


  • Business letters contain the following main components: Inside Address, Date, Salutation, Subject Line, Body, Close, Signature Block, Identification Initials (i.e., typist), Enclosure Notation and Carbon Copy (cc).


  • The overall tone and formality of the business letter depends on the relationship between the parties.

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