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Outsourced call centers and in-house call centers both have their fair share of advantages and disadvantages. Learn about the differences between an outsourced call center versus an in-house center with help from a PR and marketing expert in this free video clip.
Making a custom queue on Netflix is a great way to keep track of what you want to watch. Make a custom queue on Netflix with help from a film graduate and Netflix expert in this free video clip.
Database administrators and software developers use Entity Relationship Diagrams to organize a database’s design. The diagram specifies major groups of information and specific attributes such as name, telephone number and address. Sometimes, data in a major group comes in multiples; for example, a sales order may have one line item, five or 20. In your database design, you could accommodate this by creating 20 line items for every order, but this wastes hard drive space and doesn’t handle 21 items. The solution is to store repeated data as separate entities. Computer scientists call this process normalization. When you normalize an…
Customers want to feel appreciated, so you should always do what you can to help. Decorate for customer appreciation with help from a communications professional in this free video clip.
A customer that feels welcomed is a customer who is probably going to come back again and again. Make a customer feel welcomed with help from the principal change agent at Vince Rogers & Associates in this free video clip.
Cryogenic treating of engine components isn't necessarily new -- it's just gotten cheap and systematic enough that the masses now have access to the technology. ColdFire is one company offering cryogenic treatment of engine components, a process that can drastically harden the metal by changing its basic crystalline structure. But while cryo-treatment does offer numerous benefits, it does require a bit of planning ahead.
As customers browse through different websites for everything from household items to clothes and accessories, they expect certain features on websites. Customer search patterns are an important criteria for designing websites in online marketing and sales. Refinement attributes are various labels that you apply to your website to categorize the products or services your business offers. They improve the navigation within your website and make it more user friendly.
Experian CheetahMail is an email marketing company that provides services to some of the world's most recognizable brands, including Neiman Marcus, Wyndham Hotels and Carnival Cruise Lines. The company takes your email marketing goals and then implements a plan to reach those goals. After you sign up for the service, CheetahMail's staff members set up your mailings, execute message schedules, redesign your email templates and perform subject-line tests.
A router is an upright rotary tool that is used to cut, shape and form wood. Routers are used to make recessed carved wooden signs and to uniformly sculpt items like bowls or trays. The router runs on a flat base with the tool tip projecting downward from the center. A template is used to confine the router within a specific shape or area. This template can be made of metal, thick plastic or MDF (medium density fiberboard). The template is used to guide the roller part of the router along the sides of the template shape. Usually templates are…
IElegance is a free theme available in Cydia for jailbroken iOS devices such as the iPhone, iPod Touch and iPad. While the iElegance theme features dozens of icons, you can create custom icons on your computer and transfer those icons to the iElegance theme using an FTP client on your computer and the OpenSSH application. Jailbreaking is not illegal, but the process will void the terms of your iOS device's warranty.
The LG Ally is a versatile smart phone running on the well-known Android 2.2, or Froyo, mobile operating system. The Android is a highly configurable OS, so you can even change the Ally's boot animation. Android uses a "bootanimation.zip" archive to store the images making up the animation and a descriptor file. To change the boot animation, you must first create a fully functional bootanimation.zip archive that contains everything the operating system needs to properly display the boot animation.
Adding custom CSS to your Tumblr really lets you take complete control over the way your page looks and feels. Make a theme winder with custom CSS in Tumblr with help from a web and graphics specialist in this free video clip.
Oracle CRM is a customer relationship management program that assists businesses with sales, marketing, customer retention, and overall customer service. The Oracle CRM On Demand program, the most updated version of Oracle CRM at press time, allows program buyers to configure the Oracle CRM program for individual business needs. Oracle CRM manages the customer end of any business, and can be used by organizations of any size.
Wainscoting is a series of wooden panels adorning the bottom of a wall. It is usable on columns, as well, and is useful for decorating purposes to add color and to make the column stand out more. Modern wainscoting often comes in kits to make the installation a simpler process, but you can also build your own paneling to act as a base for a column or half column. Once you have the wood, you just need some basic woodworking materials.
The MSN (Microsoft Network) portal at msn.com and the My MSN page at my.msn.com can be customized by users through a Windows Live ID. By signing in, you can set which news stories are shown, display local weather information, get previews of emails and calendars, and more. If you aren't signed in, the service uses cookies stored by your Web browser to remember your layout choices and settings. The layout choices may be lost if you aren't signed in and your browser is not correctly configured to use cookies.
Standard call center equipment and staffing decisions rely heavily on traffic engineering calculations. The average speed of answer -- or ASA -- uses the Erlang-C probability formula to calculate the average amount of time a customer waits on hold before a call center agent answers the call. Although you most often calculate the ASA using specialized software or a spreadsheet macro, understanding and being able to calculate the bulk of the process manually -- with a bit of assistance from a graphing calculator -- can help you fully appreciate what goes into and ultimately affects ASA.
The Samsung SGH-M200 comes with a theme pre-installed by the manufacturer. While you cannot change the theme yourself, you can make modifications to personalize the theme to your own tastes such as adding a wallpaper or ringtone to change the appearance and sounds within the theme. However, making risky changes may damage the handset.
With Google Custom Search you can build a custom search form that takes advantage of Asynchronous JavaScript and XML, or AJAX, functionality. When a keyword is typed into the custom search box and the "Search" button is clicked by the user, a page of results is returned without a reload.
Band Camp is an online service for bands and musicians that allows them to set up various tools to feature and distribute their music. While users can create their own mini website as a Band Camp subdomain, users can also embed the Band Camp widget to display their songs on their own site. This widget can be set to a custom size and can be created in your Band Camp account.
Visual Basic 6.0 was the first version to include an integrated development environment and the option to create Web-based applications. In keeping with its basic premise of a visual development environment, these changes brought with them new native tools as well as a multitude of third party tool options. VB6 tools can save time, reduce the potential for coding errors and give your program a professional look and feel. Look first to the tools VB6 provides internally and then explore third party options that may increase program functionality even further.
CentOS allows anyone to make a custom Linux distribution based on CentOS. If you want to create your own distribution, you can do so with the Mock tool from Red Hat Enterprise Linux that the CentOS distributors use to create their distribution. Your distribution can be as simple as using different default packages; or you can change the CentOS source code.
Constant technological advances make it possible for customers to shop for products and services by phone, mail, fax, online and in-person. Each channel customers use to make purchases, ask questions about a product or service or share their opinions is detrimental to the success of a business. Because of this, businesses use multi-channel CRM to monitor each channel, gather data and manage their customer relationships.
The best way to add reverb to your PC microphone is through a pre-amp or some other type of dedicated hardware device with a reverb feature. Although it is possible to use a computer plug-in to achieve a similar result, most plug-ins are developed for low computer resource use rather than high quality sound production. To achieve the best results you will want connect your PC microphone to your defecated reverb unit and then take the output from that reverb unit to your PC. If you do not have a reverb hardware unit proceed to use a plug-in.
NinjaTrader enables its users to follow global market indexes from their desktop computers. The program includes over a hundred symbols and indicators to help users interpret the NinjaTrader's financial charts, trade management tools and market analysis utilities. But if you find that the appearance or configuration of the indicators don't quite suit your needs, you can use the included indicators as a template to build your own custom symbols and variables.
Individuals on the go can use virtual network computing, or VNC, to connect to their computers back home or in the office. Both UltraVNC and LogMeIn have software programs that can remotely connect to a host computer. While the free UltraVNC has some features not found in the free version of LogMeIn, you may prefer the added features provided in the various paid versions of LogMeIn.
Seal your front door against the elements to protect your home from a variety of outdoor problems, such as extreme temperatures, insects, dirt and rain. A gap in an exterior doorway often results in cold drafts entering your house in the winter, and air-conditioned air escaping in the summer. Putting a door sweep along the bottom and weatherstripping on the door frame will result in a more comfortable home. You'll also notice a difference in your heating and cooling bills.
A fountain base keeps your garden fountain level and helps to prevent it from sinking into the earth. Just as you need a base for installing a large garden statue, an outdoor fountain requires a base. Although a small fountain can stand on a pillar or even a tree stump, for a large fountains or a fountain with an underground basin, you need to build a base. This project requires only basic materials and hand tools. You may need a couple of assistants for this project if you're installing a heavy fountain.
Straight Talk is the brand name used by TracFone Wireless for selling phones at Wal-Mart. Straight Talk is a cellular provider without its own physical network. In some markets, its partner is Verizon Wireless or Sprint, while other locations use T-Mobile towers.
The International Corporation for Assigned Names and Numbers (ICANN) has a Uniform Domain-Name Dispute-Resolution Policy (UDRP) in place to resolve disputes between private parties over rights to an Internet domain name. You don't file UDRP complaints with ICANN itself. Instead, you file with an approved dispute-resolution service provider. Each provider has its own procedures for filing complaints. However, there are a few things that you must have for any UDRP complaint, no matter which dispute-resolution service provider you use.
The Access Point Name settings for Nextel, now Sprint, phones are used to specify a particular Web address where the device gains access to the Internet. Typically, the phone has the APN address setting pre-programmed into its network settings, but this can sometimes inadvertently become disengaged or disconnected. You don’t need a high level of tech know-how to fix this type of problem.
While in its original release, the Sirius XM iPhone app omitted adult radio station such as The Howard Stern Show, in 2010 the app was redone, allowing 17+ material to be played on the app. If your kids enjoy some of the stations on your Sirius XM iPhone app, you might not want them to unwittingly stumble upon stations that are too mature for their ears. While you cannot block stations within the app, you can contact Sirius XM to have mature stations blocked so they aren't played on the app.
If you're writing a complaint letter to an airline as a result of a missed flight there are a few key points you're going to want to hit. Get advice on writing a complaint letter to an airline for a missed flight with help from the manager at a Fortune 500 company in this free video clip.
For an apron sink installation, you’ll need to place the sink into an opening in your cabinets, which supports the sink by its structure rather than with the cabinet and countertop together to disperse the sink’s weight. Since the sink can get quite heavy when filled to capacity, you’ll need to build a base within your cabinet body for the sink to sit on. A wooden frame in your cabinet should supply the strength needed for the sink support. It’s just a matter positioning the frame properly within the cabinet where it will be the most beneficial.
Standard shower floors are inexpensive and easy to install. The expense arises when you are working with a custom shower floor that does not match standard measurements. To waterproof and create a sturdy base, the best option is laying a mortar shower base for waterproof protection and adding your desired tile effects.
White beads of styrene foam or styrofoam help keep appliances safe during shipping. But when you unpack them, those little white beads of foaming get everywhere. The most efficient way to clean up styrene foaming is to vacuum it. Once the area is cleaned up, check out your recycling options. Keeping styrene foam out of landfills goes a long way toward reducing unnecessary waste.
You can add a hyperlink to a URL in a custom field of your WordPress blog so that the URL is able to be clicked. Once your blog's visitor clicks that link, they will be redirected to the Web page you define when creating the hyperlink. Adding a URL hyperlink to a custom field of your WordPress blog allows you to direct your blog visitors to another location on the Web that you think they might enjoy, such as another blog you maintain, or another site related to your blog.
WidgetLocker for Android lets you create a custom lock slider screen for your Android phone, overriding the default lock slider. It also lets you customize the behavior of the lock screen, including setting the lock screen timeout duration. The app, as of the time of publication, costs about $3 and is available in the Android Market. WidgetLocker is not compatible with versions of Android older than 2.1.
The Zoho CRM online application provides users with customer relationship management tools for running a business. While the application does not have the ability to sync its contacts directly with the Thunderbird desktop email application, it does have the ability to sync with Gmail. Once Zoho CRM is synced with a Google account, you can sync the Google account with the Thunderbird application, allowing you to view your Zoho CRM contacts directly in Thunderbird.
A desk makes an excellent base for a home workbench, as it provides ready-made shelving and organizational capabilities as well as the desired height for standing or sitting work. The types of workbench tops that may be built and installed on top of a desk range in styles, but one of the most versatile and common features is the pegboard backing. Pegboard allows for easy hanging of almost any object for storage and display, and is easy to attach to a workbench top.
Navisphere is enterprise management software, which means it is mainly used for large database and systems management in large computer server environments. FLARE is an acronym for Fibre Logic Array Runtime Environment, and Flare Operating Environment is the operating system that drives the service processors of Navisphere disk arrays. In essence, FLARE Code enables Navisphere to work with PCs running Windows XP and newer operating systems.
Android apps use XML files to set up the controls and the screen layouts for your users. The standard XML button code creates a button with the default background, but you can set up a button with a custom background color. You use the button's "color" and "drawable" property in the XML definition to change the background color for the button layout.
You must configure your phone's APN settings to access your mobile provider's Internet service. Although most providers configure your settings automatically when you enable a data plan on your device, you might need to do so if you are using another provider's phone on your current network. APN settings include an address, username and password. Your provider might not require a username and password to connect.
Entrepreneurs have found ways to capitalize on the desire people have to establish and maintain close relationships with family, friends, coworkers and others with whom they share interests. Commercial social networking applications on the World Wide Web such as Facebook, Google+, Diaspora and MySpace make it easy to expand your reach and connect to people outside your local family circle, neighborhood or place of employment. Ning and BuddyPress are two ways you can create, control and maintain your own, personal social network on the Internet.
AT&T Wireless service uses and is therefore compatible with the Global Systems for Mobile Communications cellular technology. This means that you can use most unlocked GSM cellular devices on AT&T’s network. However, the quality of service you can expect when using AT&T's network will depend on your specific geographical location, AT&T’s network congestion and the cellular device you useto access the network.
A PIX or FLIX message is a convenient way to share memories with your friends and family. Depending on your Verizon Wireless service plan, you may incur a charge for using the PIX feature on your mobile phone. Contact the service provider if you are unsure of whether it is included in your plan.
Building a sofa with foam and a plywood base is one way to ensure that your couch will perfectly fit your room and will match your decorating exactly. The money saved by building your own sofa would allow you to build sofas for your entire neighborhood for the price of one sofa from a furniture retailer. Only basic tools and basic experience using them is required to turn plywood and 2-by-4s into a comfortable and attractive couch.
Released in September 2009, the Samsung Rogue is compatible with prepaid services offered by wireless service providers that operate Code Division Multiple Access (CDMA) networks. The Rogue was manufactured exclusively for Verizon Wireless, but can be unlocked for service on other CDMA providers’ networks, including Sprint. Prepaid plans provide you with minute, message and data allotments equal to the amount of money paid.
Web browsers make it easy to use an image belonging to someone else without receiving permission. You can right-click any image, save it to your hard drive and re-post it elsewhere in a matter of minutes. If one of your pictures has been stolen in this manner, you can take steps to get credit for your work or have it removed.
Revit Architecture is a computer-aided design software package produced by Autodesk. It has both 2D and 3D elements that allow you to build a model of a proposed or existing building on computer. To this end, Revit supports a number of different linetypes, and allows you to make your own if needed. These can be used to give a stronger visual impression of different aspects of the design. For example, different linetypes could be created and used in a 2D drawing to represent different types of pipes, such as hot water, sanitary and gas.
Businesses use automation software to save time and money. Zoho CRM and Zoho Invoice automate aspects of business invoicing. Although Zoho CRM offers additional management-related tools in customer service and other areas, Zoho Invoice offers some invoice-based features not seen in Zoho CRM. You should learn how to compare the features and relative costs to determine which program is better for your business needs.
